Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2019-12-11T12:05:23+00:00

    Same here, nothing works...

    mac OS: 10.15.1

    onedrive: 19.222.1110.0004(Standalone)

    office 365: 16.33(19120904) fast build 

    I tried fresh install the OneDrive, installed the office apps form Mac App Store, reinstalled the office from microsoft page, tried the slow build and fast build. No success.

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  2. Anonymous
    2019-12-12T01:02:09+00:00

    Hi,

    Sry to hear this issue still bugging you.

    I recollected everything I did on that day. I opened a doc in Word, then I found autosave function resumed to normal even when I open word files from onedrive folder on Mac.

    I thought it was because of recent updates of Office 365. Now it seems not.

    Hope this can help you.

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  3. Anonymous
    2019-12-12T09:04:35+00:00

    Hi Milton,

    Sorry to hear that the new Office for Mac version didn't resolved your issue. But I believe the version 16.33 could be the remedy for other users who might have the same issue.

    In this kind of scenario, could you try creating a new user profile on your Mac and login this new user profile and check if the "AutoSave been disabled" issue persist?

    Set up users, guests and groups on Mac

    ***Disclaimer:****Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.*​

    Please give it a try and let us know the result.

    Regards,

    Alex Chen

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  4. Anonymous
    2019-12-25T18:10:47+00:00

    Dear Alex,

    I once thought I had a fix.  For some reason, I wiped my Mac again.  After setting my Mac up, t o my surprise, the issue re-appears.  I have Catalina 10.15.2 + Word 16.32 (19120802) (App Store version) + OneDrive 19.192.0926.0012 (App Store version).

    Looking forward to version 16.33 and will update if the issue persists.

    Many thanks.

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