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All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found the autosave function of my office 365 works again today.
I did nothing except keeping my office 365 up to date in "insider slow" channel.
mac OS: 10.15.1
onedrive: 19.222.1110.0004(Standalone)
office 365: 16.33(19120401)
Hi Milton,
Really sorry to hear this issue is still bothering you, have you tried the new user profile method I mentioned previously? Please check if it's working on your side.
Set up users, guests and groups on Mac
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Regards,
Alex Chen
Is this the last comment from Microsoft on this? The issue is clearly still there and no response - any offers to refund subscription to those affected until there is a solution - as a minimum...?
I have just updated my Mac, same OS and same versions of excel / word / one drive as before, but I did a clean install. So opening from finder / recent docs always autosave NOT on from my personal one drive. Open from file menu open and autosave is on. My OneDrive for Business does NOT have this issue and always opens in autosave on mode.
Can anyone explain this? Does this help to resolve the issue Microsoft?
Tomaz
Personal experience:
Problem: Autosave is "Off" if a file is opened from Finder. Autosave is "On" if a file is opened from the file menu in Excel/Word/Powerpoint.
Autosave Working: Late 2015 iMac running macOS Catalina (10.15.4), Office apps from office.com (16.36), and OneDrive v 19.232.1124.0012 (standalone).
Autosave NOT Working: 2020 Macbook Air, identical software. And yes, all the Office autosave, macOS extensions and full disk access boxes are checked.
Hopefully the team can get this figured out for good. I suppose it's also possible Apple keeps patching whatever method they're using to send Finder "meta-data" from OneDrive to the Office apps.
I feel your pain. It's curious that for some of us the issue is resolved and other not, even with the same versions and settings. It's especially frustrating that there is no recourse of action we can take as users to mitigate this problem. I would have been happy to have done some serious under the hood work to resolve this.
There should be some kind of clue that it works consistently for OneDrive for Business but not for Home or Personal. There isn't any way that I'm comfortable using the working "for Business" for data that belongs to me and not my organization's tenant. As an admin, this was the entire reason I pay out of pocket for this SaaS. I'm under no illusion that anything I store in "for Business" belongs to me. It's not my TB of storage. It's my organization's data. It's an unacceptable trade-off for a feature that is so integral to our workflows.
I'd love to hear from MS about what fixed this for me but not for others.