Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2020-04-21T03:42:36+00:00

    I have the same issue as well. Device: Macbook Air 2020

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  2. Anonymous
    2020-04-18T12:43:52+00:00

    The same issue here (Macbook pro 16' 2019 Catalina).

    Why Microsoft is ignoring us all - I have no answer.

    Just tried today working with Google docs and Google drive in my macbook pro and it works perfectly. 

    Maybe this is the answer to all of us.

    Forget MS office with onedrive that we pay and it is not working and move to something that is free and working.

    Thank you

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  3. Anonymous
    2020-04-17T20:02:44+00:00

    Agreed. Why the core code would be different between the two OneDrive versions is beyond me. Why I have an older system with identical software that works perfectly is beyond me.

    I've exhausted what I know to do as far as troubleshooting and would really appreciate an update from the dev team.

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  4. Anonymous
    2020-04-17T19:30:20+00:00

    I have tried everything they recommended, but nothing worked. Last week I even reset my Macbook to the factory settings and installed everything from scratch. Nothing worked.

    I have both OneDrive installed (Personal and Business), the behaviour is exactly the same. Business work perfectly, but the personal doesn’t work.

    If the issue was from Apple neither version would be working. The problem is with the Personal Version.

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