Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2019-10-25T07:59:40+00:00

    Dear All,

    Could you confirm whether the reproducing steps of the issue are the following?

    1.Sync the OneDrive data with the OneDrive sync client for Mac.

    1. Open a file from the OneDrive sync folder.
    2. AutoSave is disabled on the file.

    If yes, @Milton and Old-Man-And-The-Sea, I’d like to confirm the version of the OneDrive sync client for Mac you are using as well.

    Best Regards,

    Cliff

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  2. Anonymous
    2019-10-21T09:05:12+00:00

    Same issue here.

    With Word (v.16.30) on my iMac, updated to Catalina, all my OneDrive word documents are 'read only' (despite not being under their file properties) and I can't see an ideal workaround.

    However with my MacBook Pro, also updated to Catalina but running Word v 16.29.1 everything still works fine. Therefore it's likely to be a bug in Word v.16.30.

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  3. Anonymous
    2019-10-21T08:19:14+00:00

    Hi!

    That is the same issue I am facing which started after updating to Catalina. It must be a bug.

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  4. Anonymous
    2019-10-20T17:37:46+00:00

    I can confirm the OP's report.  I am facing the same issue so perhaps I can add some info.

    On two of my Macs, I have a fresh install of macOS Catalina (10.15 with supplementary update).  I downloaded OneDrive and the Office 365 suite from Mac App Store.  Say, now, I have a Word file in my OneDrive folder.  Whether AutoSave is On depends on how I open the file -

    1. If I open the file from Finder, Word is unable to detect that the file is actually saved on OneDrive, so AutoSave is disabled.
    2. If I first launch Word, go to File > Open, choose "On My Mac", navigate to the OneDrive folder, pick my Word file, Word is still unable to detect that the file is actually saved on OneDrive, so AutoSave is disabled.
    3. If I first launch Word, go to File > Open, choose "Online Locations", pick my Word file, Word now knows that my file is on OneDrive, so AutoSave is on.

    This appears to be a bug.  I have two other Macs, both were upgraded from Mojave to Catalina (rather than a fresh install), on one the Office 365 and OneDrive were standalone, on the other the Office 365 and OneDrive were from Mac App Store.  On these two other Macs, Autosave is On regardless of how I open the file.

    I have attempted to reinstall the products but to no avail.

    For your information, my OneDrive version's 19.152.1013.0012 and my Word version's 16.30 (19101301).  Both are the latest versions available on Mac App Store.  On all Macs, OneDrive Finder Integration is enabled.

    Many thanks.

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