Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2019-11-05T08:52:26+00:00

    Hi Alex,

    I regret to say that I have just installed version 16.31, and the issue is definitely not solved. As you can see in the images attached. This file "Critical Review" is saved in my OneDrive folder, which is synced, but when I open it directly, the "Autosave option is still disabled. Note that the message says "Saved to my Mac", even though it is in my One Drive folder. So the behaviour is exactly the same as before.

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  2. Anonymous
    2019-11-04T14:48:23+00:00

    Hi All,

    After confirming with our related resources, they believe this issue should be fixed in the Office for Mac version 16.31.

    However, currently the version 16.31 is only available for the insider users.

    For your reference: Join the Office Insider for Mac

    Note: Please read the description for Insider Fast and Insider Slow carefully before you decide to opt-in to Office Insider Program.

    Also, the version 16.31 should be release to the production channel soon in the future, if you don't want to join the Insider Program, please patiently wait for the next update release.

    Thanks for your understanding. Please keep us informed if you have further concern.

    Regards,

    Alex Chen

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  3. Anonymous
    2019-11-04T14:26:38+00:00

    Hi,

    For me, the issue keeps happening in the same way.

    Regards,

    Milton

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  4. Anonymous
    2019-11-04T13:36:13+00:00

    My experience echoes neojogo's.

    My "Use Office applications to sync Office files that I open" has always been set to ON.

    Nevertheless, the bug appears to have been resolved: my files now have AutoSave on.

    Many thanks.

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