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All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found the autosave function of my office 365 works again today.
I did nothing except keeping my office 365 up to date in "insider slow" channel.
mac OS: 10.15.1
onedrive: 19.222.1110.0004(Standalone)
office 365: 16.33(19120401)
I can confirm. It is a shame that such big company can't solve the problem. I checked it on 3 different laptops including one completely new so with new profile etc. Everywhere the same issue. Microsoft its time to do something with this. We pay a lot as a company for Office 365 and can not use basic function which is working in the cloud.
It's a shame! This issue is unsolved since October 2019! Everyone I know using MacOS and MS Office has this problem.
Hi Milton,
Really sorry to hear this issue is still bothering you, have you tried the new user profile method I mentioned previously? Please check if it's working on your side.
Set up users, guests and groups on Mac
***Disclaimer:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
Regards,
Alex Chen
I tried everything, including new profile and still not working. Hope they fix it soon!
Hi Milton,
Really sorry to hear this issue is still bothering you, have you tried the new user profile method I mentioned previously? Please check if it's working on your side.
Set up users, guests and groups on Mac
***Disclaimer:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
Regards,
Alex Chen