Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2020-05-11T15:13:31+00:00
    • It now works.
    • I'm in Russia / Office365 for students subscription

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  2. Anonymous
    2020-05-11T15:00:24+00:00

    Mine works now

    I'm in the US / US Home Subscription

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  3. Anonymous
    2020-05-11T14:17:14+00:00

    I understand you frustration.

    There doesn't seem to be any rhyme or reason.

    Mine started working suddenly *without* any updates.

    I was terrified that the May 4th update would break it again but so far so good for me.

    It'd be great if MS would at least provide some kind of acknowledgement or suggestions or workaround. Especially since most of us are paying customers.

    Here's to hoping yours will mysteriously works one day.

    Michael

    My guess is that they may be deploying some fixes on the cloud-side, which maybe progresses by region of the datacenter.

    Since I'm on an italian O365 subscription, most likely the first fixes are being deployed on the US-side... could each-one provide a quick comment:

    • does it work (y/n)?
    • which country subscription do you have?

    (not sure how to determine the datacenter location on O365 consumer)

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  4. Anonymous
    2020-05-10T19:07:17+00:00

    I understand you frustration.

    There doesn't seem to be any rhyme or reason.

    Mine started working suddenly *without* any updates.

    I was terrified that the May 4th update would break it again but so far so good for me.

    It'd be great if MS would at least provide some kind of acknowledgement or suggestions or workaround. Especially since most of us are paying customers.

    Here's to hoping yours will mysteriously works one day.

    Michael

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