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We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I purchased this with the new computer February 6, 2017
The Computer sat in a box for years as I was comfortable with my old computer
When it crashed this computer was put into work
I paid extra $129.00 for the Home and Student Office
How do I get it installed
Geo
If your copy of Office has never been installed anywhere, following the instructions for a first time installation should work: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-office-2016-or-office-2013-7c695b06-6d1a-4917-809c-98ce43f86479.
There is a theoretical possibility that the installation won't activate because it is old, but you should be allowed to do a telephone activation instead.
Is there a charge for the telephone installation and what number gets me a real person
It as loaded ok now
Can I get a call in number to have someone walk me through this?
Geo