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We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
This product key has already been used. Install from your Microsoft account
How do I do this?
we had a electric outage turned computer on office wood not come on
I removed the free trial, but still was not able to upload the office home and student. So now I have nothing!
How did you purchase Office and how did you install it the first time? Is your version of Office associated with an online account at https://account.microsoft.com/services?
I removed the free trial, but still was not able to upload the office home and student. So now I have nothing!
I purchased a new laptop and Microsoft office home and student 2019. I set up the office produce according to the instructions and entered the product key. Now i can't get microsoft office to work at all. Sometime after I uploaded the product, I got a notification to change something on my account - it made me use an outlook email when previously I had a gmail email on my account. Now it doesn't seem to recognize my account or the association with the product key.
I can't seem to change back my account email. This is very frustrating as I paid for the product and can't get it to download.
And of course, I can't talk to a human being - only online tech help and they don't seem to understand the problem. Just keep going in circles.
My problem fully corrected and I am very, very grateful to Nilai. She corrected the issue and activated my account. I cannot ask for anything more! Again, to her, a million thanks are due.
Pat Rashid