Not Able to Post Videos to my Sway documents

Anonymous
2020-01-22T16:16:22+00:00

I've been updating videos for a number of my existing Sway documents and since 1/21, I've been unable to add new videos. 

Getting the error "There's a problem and the video couldn't be added to your Sway. Try again."

I've tried with different Sway documents, on my home office WiFi as well as my office Wifi.

Logged out and back in, re-started my computer.

Is there any way to fix?  

I've seen past issues (2018) in this question feed and the fix has been wait for 24 hours, which I have.

Anyone else having the same issue recently? And is there any fix?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2020-01-27T20:32:54+00:00

    Nope, still having issues.

    I found this article...

    https://windowsreport.com/microsoft-sway-not-working/

    Using Chrome in Incognito has seemed to get them posted after 1-3 tries...

    Microsoft Sway team any answers or suggestions???

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  2. Anonymous
    2020-01-27T20:14:57+00:00

    Curious if you have found resolution to this?  I am having the same issue that I am not able to upload videos.

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