one drive error "your onedrive folder can't be created in the location you selected"

Anonymous
2019-11-19T10:19:58+00:00

I have this error "your onedrive folder can't be created in the location you selected" I had onedrive working fine on my computer for a long time then over the weekend it stopped working and now I have this error. I have tried the following

  1. Remove Onedrive and reinstall it.
  2. It works on other drives but I want all my Data on my Data drive
  3. I have trie downloading and installing OneDrive to the targeted drive, check if the OneDrive can recognize the drive as a right location. You can have a try to see the result, this I can do but it keeps coming up with the same error
  4. I have right clicked my targeted drive >  properties > Security > and checked that I have the Full control permission of the drive.
  5. Create a new test Windows user profile to see the result.

As the issue persists here is the information below:

  1. I attach a screenshot about the drive property showing the NTFS format and
  2. A screenshot about the error message.

Please let me know how I can fix this

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-04-16T16:15:15+00:00

    Had the same problem, turns out my BitDefender blocked OneDrive from creating a folder in a "protected space". Switched off the protected files function, created the folder and then switched BitDefender back on. Voila!

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  2. Anonymous
    2020-05-11T12:47:12+00:00

    I had onedrive working happily until a recent microsoft update. After that, onedrive seemed to partially work, but had the error that "We could not find your Onedrive folder ... etc".

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  3. Anonymous
    2020-06-14T15:01:42+00:00

    Had the same problem, turns out my BitDefender blocked OneDrive from creating a folder in a "protected space". Switched off the protected files function, created the folder and then switched BitDefender back on. Voila!

    @AndreDuminy thank you so much !!! That worked like a charm :-)

    I was about to do all kinds of complicated stuff to try and resolve the issue and saw your post by pure luck. Opened BitDefender and checked the file protection tab and sure enough, it was blocking access to OneDrive. Turned the function off, went back to OneDrive prompt, clicked a few things and voilà, it was saying that I already had a OneDrive folder on my drive and wanted to know if I wanted to use that one. Of course !

    Clicked that and a few seconds later, everything was back to normal !!!

    One thing I did before doing this was to update BitDefender which took 20-30 seconds.

    Thanks again !

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  4. Anonymous
    2020-06-27T20:18:06+00:00

    Thanks for your post. it worked for me too. hopefully there is not much of complications by changing that properties of the drive. thanks

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  5. Anonymous
    2020-07-02T01:55:54+00:00

    You could try this:

    If you have software as Antivirus / Anti Malware / Bit-defender / Tune-Up / Vpn you could stop it and set to restart for the next boot of PC, then copy Onedrive instalator file directly in the new hard drive and run it from there.

    This was exactly my problem, Bit-defender was blocking the onedrive.exe application. Once I gave it permission, it was able to use the previous onedrive folder location. Thank you!.

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