one drive error "your onedrive folder can't be created in the location you selected"

Anonymous
2019-11-19T10:19:58+00:00

I have this error "your onedrive folder can't be created in the location you selected" I had onedrive working fine on my computer for a long time then over the weekend it stopped working and now I have this error. I have tried the following

  1. Remove Onedrive and reinstall it.
  2. It works on other drives but I want all my Data on my Data drive
  3. I have trie downloading and installing OneDrive to the targeted drive, check if the OneDrive can recognize the drive as a right location. You can have a try to see the result, this I can do but it keeps coming up with the same error
  4. I have right clicked my targeted drive >  properties > Security > and checked that I have the Full control permission of the drive.
  5. Create a new test Windows user profile to see the result.

As the issue persists here is the information below:

  1. I attach a screenshot about the drive property showing the NTFS format and
  2. A screenshot about the error message.

Please let me know how I can fix this

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Newest
  1. Anonymous
    2020-04-16T16:15:15+00:00

    Had the same problem, turns out my BitDefender blocked OneDrive from creating a folder in a "protected space". Switched off the protected files function, created the folder and then switched BitDefender back on. Voila!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-03-17T06:05:09+00:00

    I tried a simpler solution, which worked for me. Maybe it will work for others (given that it's not a complicated issue).

    1. Copy your OneDrive folder to your Users folder on your D drive. 
    2. Unlink This PC in Settings. 
    3. Go to your D Drive, navigate to D:\Users\youruser\OneDrive(Right Click) Select Properties.
    4. Under Security, click on Users. Change permissions on Edit, and give Users Full Control, and Modify.

    5. Sign-In on  OneDrive, and Change Location to your new folder.

    If giving your users full permissions didn't work, it also worked for me to place it in the upper-level D:\Users without assigning permissions. 

    Worked for me! Good luck guys! Hopefully no need to mess with registries.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-03-12T10:35:12+00:00

    This problem has come back. Now the issue does not get fixed by getting the latest Insider Ring update. I've also tried to delete the registry key for OneDrive, but to no avail. I'm trying to get my OneDrive to sync with a Network drive, does anyone know if this changes the dynamic?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-01-21T10:28:57+00:00

    This worked perfectly for me. After being without OneDrive for nearly 3 months.

    Steps were:

    Now everything is synchronising.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-01-07T02:16:21+00:00

    yes. fixed. thanks Justin for your incredible independent research and solution. microsoft should be so accommodating when there are this many issues/questions posted. obviously not a fix so we'll await a permanent solution

    Was this answer helpful?

    0 comments No comments