Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Install and then what?
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Despite having a good WiFi or Ethernet connection, regardless of which network I'm on, if I join a Microsoft Teams call, all network connectivity stops working and teams simultaneously reports poor call quality and no network connectivity. All this while on an active call which I can see and hear. Here's a full description of symptoms.
Every time I connect to a Teams call:
The instant the call ends, all the symptoms stop. I can access network resources again. My wifi connection is fine. I've tested using wired networking and encounter the exact same issue. I've also tried various audio devices and disconnecting all peripherals as longshot solutions. No dice. I don't have anything weird on my system as far as I am aware. Teams works fine on other machines but not on my primary laptop.
This issue not only makes Microsoft Teams itself nearly unusable, it knocks my whole system offline for the duration of the call, which is incredibly frustrating.
I'm booting into Windows 10 on a 2015 MacBook Pro 13". I have all the latest patches for everything. I've seen two other people here who have what I think is the same issue as mine, but their question threads didn't have any solutions either, and now they're locked.
Does anyone have any idea what could be going wrong? Any solutions? Any more info needed from me about my setup?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Install and then what?
Just installing wireshark with Winpcap did the trick for 5 machines here. Nothing more
Oh, in your original post you said it was one or the other, but actually we must install both right?
Winpcap includes wireshark or other way arround :) did you tried it? what was your result?