Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Realtek will release a fix end of next week- please hold on
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Despite having a good WiFi or Ethernet connection, regardless of which network I'm on, if I join a Microsoft Teams call, all network connectivity stops working and teams simultaneously reports poor call quality and no network connectivity. All this while on an active call which I can see and hear. Here's a full description of symptoms.
Every time I connect to a Teams call:
The instant the call ends, all the symptoms stop. I can access network resources again. My wifi connection is fine. I've tested using wired networking and encounter the exact same issue. I've also tried various audio devices and disconnecting all peripherals as longshot solutions. No dice. I don't have anything weird on my system as far as I am aware. Teams works fine on other machines but not on my primary laptop.
This issue not only makes Microsoft Teams itself nearly unusable, it knocks my whole system offline for the duration of the call, which is incredibly frustrating.
I'm booting into Windows 10 on a 2015 MacBook Pro 13". I have all the latest patches for everything. I've seen two other people here who have what I think is the same issue as mine, but their question threads didn't have any solutions either, and now they're locked.
Does anyone have any idea what could be going wrong? Any solutions? Any more info needed from me about my setup?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Realtek will release a fix end of next week- please hold on
damn.... <email address removed by moderator>
No, i do not know if i can spread it already. (my boss will fire me)
I will post a megashare tomorrow
Realtek provided a Unofficial < driver. please contact me on *** Email address is removed for privacy *** This has fixed all issues for our customers.
Your e-mail address was redacted. Any chance you can post a link?
Thanks!
Realtek provided a Unofficial < driver. please contact me on ******@live.nl This has fixed all issues for our customers.
Just wanted to add that I have several models of ThinkPad and docks in the field, and they are all exhibiting this issue with Teams as well.
20Q7001PUS ThinkPad L590
20U3001VUS ThinkPad L15 gen 1
20N4001KUS ThinkPad T590
20RD007JUS ThinkPad E15
40AS0090US ThinkPad USB-C Dock Gen2 - US
40AF0135US ThinkPad Hybrid USB-C with USB-A dock
Any solutions to this problem are greatly appreciated.