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Since installing Catalina 10.15 and Office 365 16.30 (updates installed the same day (something I will not due again)) when I attempt to save a workbook that I have used for a couple of years, I receive the alert: 'Your changes could not be saved to xxx.xlsx due to a sharing violation. I then receive the alert The file format end extension of 646820000.mactf don't match.
I contacted the Answer Desk who say it is an Apple Product and Apple support said it is a Microsoft problem.
Any thoughts or suggestions will be appreciated.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi jacsdad,
Thanks for taking your time for uploading the problematic file to us and we request you provide some time for detail testing at our end, we will post back an update as soon as possible.
Appreciate your patience and understanding.
Regards,
Chitrahaas
It should be uploaded.
The majority of changes that cause the failure are wthen I make several updates to the Job Orders tab.
Changes can be updating an existing hyperlink or adding new data
Hi jacsdad,
Appreciate for taking your time to provide the problematic files to us. I provided the OneDrive link to upload the problematic files, you can access the private message to click on the link provided and upload the problematic files to us for testing in the Insider Fast version as the problem only occurs in the latest version of Production version.
Appreciate your time and co-operation.
Thanks,
Chitrahaas
I responded back to your private email "It is not allowing me to select the file to upload. If you have an email I can send it to directly, let me know".
FYI: to ensure the file has not been contaminated, I went Bach to the backupmfile datedm09/30/2019and went through each step again, and this file failed in version 16.30 but not 16.29.
Let me know how to proceed if you cannot provide an alternate method to get you the file.
Hi jacsdad,
Thanks for writing back and providing the detailed information to us. Appreciate for your additional test and contacting the Apple support to check the compatibility issue.
As you mentioned the problem doesn’t occur in the previous version of Office applications i.e. 16.29.1, can you please provide the problematic Excel files to us via private message so that it will help us to test in latest Production version and Insider Fast of Excel application and check the behavior. You can click on this link to provide the problematic files.
Lastly if possible, can you also provide the what are changes made to file before saving and sheet name that changes are made, as it will be more efficient way for us to test in the same way as you do.
Appreciate your patience and understanding.
Regards,
Chitrahaas