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Scrolling my presenters notes from my touch screen is not working.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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Davey, I execute the .bat file, but the window just pops up quickly and then disappears. I go back into the O365 Powerpoint pres and still have the same problem.
David, I just tried to revert using the info you provided and the cnet bat file instructions but to no avail--still a problem. this is what i used:
%programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.11425.20244
Have I missed something?
Hi Heather
That command looks right to me. What happens or message do you get?
David
David, I just tried to revert using the info you provided and the cnet bat file instructions but to no avail--still a problem. this is what i used:
%programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.11425.20244
Have I missed something?
Bob, my computer just did the most recent update and now my touch screen scrolling within 365 won't work either. Has this been fixed and if so, why is it happening to me now at the end of September. Not super helpful for a presentation I have tomorrow.
Hi Nancy,
As mentioned above if reverting back to your previous version, was not helpful, we are coordinating with our internal support team about this bug and if there will be an update, it will be posted on this thread as soon as a fix is available. We appreciate your patience.
Please standby.
Bob