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I purchased Office Professional Plus 2019. How do I download an ISO? Give me a link.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
How and from where did you purchase it? Usually you should receive a confirmation email with instructions how to download it.
Regards,
Manuela
purchase office home & student from best buy how do I download it?
I bought Office 2019 Plus from a retailer online but I would feel more comfortable downloading direct from Microsoft. Is that possible?
This is just an FYI for everyone with this question:
If you have a valid product key for Microsoft Office but do not have software, you can download the 32-bit version of Office using Microsoft's download links. However, Microsoft does not make the 64-bit version available for download. They have not made 64-bit downloads downloadable for many years now, and it seems they have no intentions to changing this. Why they do not allow 64-bit downloads is a mystery.
I used to be able to contact installation support for help getting a 64-bit download. They would confirm my product key and provide a download of the 64-bit installer. For Office 2019, however, support refused to provide an installer for my valid product key. They did not provide a valid reason for not providing a download, and I assume it is due to a sub-contractor for MS who simply did not want to do it. He basically stated that he cannot due to Office being commercial software. I had a valid product key that I purchased, so this reasoning made no sense.
What I think needs to happen is that the Office install site must support both 32-bit and 64-bit downloads for all valid product keys. It only provides 64-bit downloads for some product keys and not all. It does provide 32-bit downloads for all product keys.
I purchased Office Professional Plus 2019. How do I download an ISO? Give me a link.
This is not helping me solve this problem