onedrive can't sync right now. please try again later.

Anonymous
2018-07-18T19:14:43+00:00

Onedrive sync was working fine and then suddenly stopped working yesterday.

I have unliked, relinked my account

made sure that office is up to date

restarted/shut down multiple times

what isn't working?

thanks.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-08-02T16:01:25+00:00

    I'm having the same problem.  Restarting and resetting did not work.  Need an answer.

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  2. Anonymous
    2018-08-02T19:59:31+00:00

    i repeated all of these steps multiple times, restarted my pc, checked that the date was right on my pc (it sometimes changes to a future date) and it miraculously re-started after about 5 or 6 repeats of all of the steps.

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  3. Anonymous
    2018-08-10T15:34:58+00:00

    Hi,

    I had the same problem. I just selected "pause syncing" and then started syncing again. It solved the problem.

    Best,

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    30+ people found this answer helpful.
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  4. Anonymous
    2018-08-31T15:42:28+00:00

    and then it all stopped again now for about 4 weeks.  retrying all of the steps again.  pausing didn't work on my pc

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  5. Anonymous
    2018-08-31T15:48:16+00:00

    and then i tried the following steps

    unlink the account

    reset per the instructions from Jason

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    then log in again and it started working again.  on my pc at least it looks like multiple steps are needed to restart.

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    5 people found this answer helpful.
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