onedrive can't sync right now. please try again later.

Anonymous
2018-07-18T19:14:43+00:00

Onedrive sync was working fine and then suddenly stopped working yesterday.

I have unliked, relinked my account

made sure that office is up to date

restarted/shut down multiple times

what isn't working?

thanks.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-07-18T19:15:56+00:00

    Try this:
    Press the Windows key + R
    Enter this text into the Run window and press Enter:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    That will reset OneDrive
    After a couple of minutes, the OneDrive cloud icon should show in the system tray.

    If it doesn’t start, open Start, find OneDrive and start it

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  2. Anonymous
    2018-07-18T19:50:27+00:00

    Hi Jason.

    I tried that and the onedrive icon didn't come back up so i manually tried to restart it.  that also didn't work.  Then I did another restart and it didn't work.  Do you have any other ideas?

    Nicole

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  3. Anonymous
    2018-07-18T19:52:11+00:00

    Try installing this latest version:

    https://go.microsoft.com/fwlink/?linkid=844652

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  4. Anonymous
    2018-07-18T19:57:55+00:00

    I tried that before and again now but it goes back to the same error message.  It didn't even ask me to log in again for the setup or pick the default drive.

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  5. Anonymous
    2018-07-18T19:58:33+00:00

    Please restart your computer and try again

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