Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-16T21:15:47+00:00

    Beats me! It is up to Microsoft to explain how to prevent this vexing problem for us loyal users.

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  2. Anonymous
    2019-01-16T21:07:14+00:00

    thank you Rich.  This update superseded a previous update from Nov that also  broke the compatibility.

    How do these updates continue to be applied if I have notification of updates turned on?

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  3. Anonymous
    2019-01-15T17:48:46+00:00

    Or you can just delete it now according to instructions posted earlier in this thread.

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  4. Anonymous
    2019-01-15T12:45:03+00:00

    Now I have this update on my list of pending, Some one can help me to know how to remove it from list?

    JE

    @JE85,

    FYI You can deselect the KB4461614 from your pending updates by going to the Microsoft Update website (using IE browser).

    Choose custom detection of updates.

    When KB4461614 is listed, right click on it and you should see an option to hide it.

    That should prevent that particular update from appearing in future list of updates.

    (unless you go back in and un-hide it)

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