Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-05-21T08:55:44+00:00

    I don’t know anything about Update History. I didn’t know there was one. I did not know that it was possible to see an update History. ( I would be interested to know how to see the history, by the way, if you could explain to me how to do that) 

    I think I just tred to answer your other similar forum post with this….

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_winother-mso_2010/ms-2010-apps-disabled-on-xp-os/dbef96a0-f858-46af-b05c-54dce16500c3?messageId=d954204b-33fe-4034-9da6-ea15c0dfbb7c&auth=1&page=6

    .........There are so far 5 known "killer" updates, which you should try to find and remove:

    Here a summary of the situation as far as I know…

    Office 2010 in XP” killers” :-

    KB4461522 ( no longer available  )

    KB4461614 (  available , but not been offered for some time  )

    KB4462157 ( available , but not been offered for some time. ( Originally this was introduced to solve the problem. It never did. Quite the opposite, it causes the problem if you install it, just as all the other “killers do !!.    ) )

    KB4462174 (  available,  and until recently, was still offered )

    KB4462223 : The latest, available, and being currently offered......

    So if you do not have KB4461522, then all I can suggest is that you look for the other 4

    I hope that is some help. ( I am just someone like you that has had the problem. I found the solution by reading through all the answers in these Threads:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_word-mso\_winother-mso\_2010/ms-2010-apps-disabled-on-xp-os/dbef96a0-f858-46af-b05c-54dce16500c3?messageId=d954204b-33fe-4034-9da6-ea15c0dfbb7c&auth=1&page=1

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_excel-mso\_winother-mso\_2010/microsoft-office-2010-on-an-xp-os/0cf7643f-1fa0-4ac5-98d1-bcda9dd9461f?messageId=e889ff6d-0a3e-41f5-baf7-4c6f3fb63739&page=1 )

    Alan

    ( P.s. Just now I am making some notes for myself on this problem:

    http://www.excelfox.com/forum/showthread.php/2336-Excel-and-XP-Operating-System-Tests-(proc-entry-pt-quot-GetDataFormEX-quot-not-found-in-the-DLL-quot-KERNEL32)?p=11160&viewfull=1#post11160 )

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  2. Anonymous
    2019-02-22T17:10:02+00:00

    Thanks Alan,

    The list is very helpful.

    Security Update KB4462174 seems to creep into the updates. This is breakpoint.  No need to play around with it, just avoid installing it.

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  3. Anonymous
    2018-11-17T22:00:23+00:00

    I have the same problem with all apps on MS 2010 running on XP OS.  A MS technician I contacted on "chat" tried to fix the problem, but gave up. Has anyone found the fix/work-around to this problem??

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  4. Anonymous
    2018-11-15T18:37:56+00:00

    The same Q was asked in the last couple of days with no resolution

    See if Belarc Advisor can retreive your Office 2010 key, as you will need it

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