Microsoft Office 2010 on an XP OS

Anonymous
2018-11-15T17:57:40+00:00

I've been using  Office 2010 on an XP platform for several years and suddenly receive the following:

"The procedure entry point GetDateFormatEx could not be located in the dynamic link library KERNEL32.dll"

Office was loaded on my machine when I received it so I do not have the registration key.

My XP machine is too old to upgrade to a newer OS.

Can anyone give some insight?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-11-19T03:12:35+00:00

How and where do you find the update. I can no longer open any Office programs. I just keep getting the above message(The procedure entry point.......). I put in the original Office CD and selected repair (not install) but it did not correct the problem.

Thanks, Jay

-Open 'Add or Remove programs' from Control Panel

-Check the show updates on the top of window

-Find Office 2010 in the list and find the KB4461522 and KB4462157 updates from its update and remove them.

-Restart the windows.

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  1. Anonymous
    2019-01-29T19:53:07+00:00

    However, be prepared for your solution not to work next time.  In an earlier instance, I tried reinstalling from my Office Home and Student disc and it did not cure the problem because the offending update was still installed.

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  2. Anonymous
    2019-01-29T08:55:14+00:00

    I couldn't find the files to remove, but I was able to find the Office installation disk so I reinstalled Officer 2010 and all is now fine

    In Add/Remove Programs, did you have tickbox for show updates ticked. All installed updates should then be listed after Office, but not in KB order.

    By reinstalling Office again from scratch you should get security updates queued again, but in the meantime beware you have an unpatched application, albeit a working one.

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  3. Anonymous
    2019-01-29T08:49:50+00:00

    @Rich Mercer, Make sure no tick in the box against the offending update before doing right click to hide it.

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  4. Anonymous
    2019-01-29T06:24:37+00:00

    I couldn't find the files to remove, but I was able to find the Office installation disk so I reinstalled Officer 2010 and all is now fine

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