ERROR code: 0x80070185

Anonymous
2018-06-14T19:48:02+00:00

When someone else in our OneDrive has downloaded files in the past, I used to be able to click on those same files and they would open without issue. Now, I get the above error code and have to continue to hit "try again." Does anyone have any idea as to why all of the sudden I'm having this problem? Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-08-04T22:20:08+00:00

    me too, but it is the same vid

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  2. Anonymous
    2018-08-17T10:33:07+00:00

    Same for me  "Error 0x8007017C: The cloud operation is invalid."  after the above steps

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  3. Anonymous
    2018-08-17T18:48:25+00:00

    I had had the same issue for almost 3 weeks now and Microsoft are completely unable to fix the issue.

    I have:

    1. deleted the cache - didn't work
    2. deleted OneDrive and reinstalled - didn't work
    3. Unlinked the PC and relinked - didn't work
    4. Completed deleted every file and reference to OneDrive and then reinstalled - didn't work

    The advice in this thread is completely and utterly useless. Microsoft are logging the faults and just give the same advice - that they know doesn't work, to everyone. 

    What a complete and utter shambles.  I am quitting OneDrive after about 10 years and moving to DropBox

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  4. Anonymous
    2018-09-06T09:13:12+00:00

    Any chance of a prevention to this issue rather than a technical cure?  If I have to do this every time I try to open a file on a different device then OneDrive is not fit for purpose

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  5. Anonymous
    2018-12-03T16:08:04+00:00

    Well, I've tried the supposed solution but it still refuses to sync. Says the cloud operation was unsuccessful. Doesn't give me a lot of faith in the Microsoft cloud. So I guess I'll have to switch to Google Drive instead.

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