ERROR code: 0x80070185

Anonymous
2018-06-14T19:48:02+00:00

When someone else in our OneDrive has downloaded files in the past, I used to be able to click on those same files and they would open without issue. Now, I get the above error code and have to continue to hit "try again." Does anyone have any idea as to why all of the sudden I'm having this problem? Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-06-14T20:20:27+00:00

    Hello. I am a OneDrive advisor here to help. Please try resetting your OneDrive as follows

    Press the Windows key + R to open the Run Window.
    In the Run Window enter the following: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
    Select OK. The OneDrive system tray icon on the desktop should disappear and re-appear after a minute or two.
    If the OneDrive system tray icon does not re-appear after a few minutes, do the following. In the Run Window Enter: %localappdata%\Microsoft\OneDrive\onedrive.exe
    Get back to us if you need further assistance.

    Please let me know if you need further assistance

    Shane
    OneDrive advisor

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  2. Anonymous
    2018-06-15T12:13:58+00:00

    That fixed the problem with one document. Tried opening another document this morning and now I'm getting "Error 0x8007017C: The cloud operation is invalid."

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  3. Anonymous
    2018-08-01T17:11:29+00:00

    Same problem. Tried your suggestion but run box eays file not found for the .exe script you provided. Help!  All my pics wont open!

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  4. Anonymous
    2018-08-03T08:10:23+00:00

    Hi,

    just FYI: I had this Problem while I had IRM enabled and the corresponding app not installed on my system. Hope that helps someone.

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  5. Anonymous
    2018-08-04T22:18:44+00:00

    did you include the space after .exe and before the /reset?

    Try copying it.

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