ERROR code: 0x80070185

Anonymous
2018-06-14T19:48:02+00:00

When someone else in our OneDrive has downloaded files in the past, I used to be able to click on those same files and they would open without issue. Now, I get the above error code and have to continue to hit "try again." Does anyone have any idea as to why all of the sudden I'm having this problem? Thank you.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-08-17T18:48:25+00:00

    I had had the same issue for almost 3 weeks now and Microsoft are completely unable to fix the issue.

    I have:

    1. deleted the cache - didn't work
    2. deleted OneDrive and reinstalled - didn't work
    3. Unlinked the PC and relinked - didn't work
    4. Completed deleted every file and reference to OneDrive and then reinstalled - didn't work

    The advice in this thread is completely and utterly useless. Microsoft are logging the faults and just give the same advice - that they know doesn't work, to everyone. 

    What a complete and utter shambles.  I am quitting OneDrive after about 10 years and moving to DropBox

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  2. Anonymous
    2018-08-17T10:33:07+00:00

    Same for me  "Error 0x8007017C: The cloud operation is invalid."  after the above steps

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  3. Anonymous
    2018-08-04T22:20:08+00:00

    me too, but it is the same vid

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  4. Anonymous
    2018-08-04T22:18:44+00:00

    did you include the space after .exe and before the /reset?

    Try copying it.

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  5. Anonymous
    2018-08-03T08:10:23+00:00

    Hi,

    just FYI: I had this Problem while I had IRM enabled and the corresponding app not installed on my system. Hope that helps someone.

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