OneDrive search not working

Anonymous
2019-01-18T18:32:33+00:00

The search function in the top left doesn't return any results. It used to return results if the given search term appeared in either a file name or the body of a file.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

226 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-01-18T19:49:37+00:00

    Hi Tria,

    Sorry for the inconvenience caused by this issue.

    Regarding "The search function in the top left ", do you mean OneDrive online? If so, according to my test, I can search my files normally:

     

    To check if this issue is related to browser cache, please sign out your Office account then clear cache then sign in again to see the outcome. If you still can't use get any result on the search box, to check if this issue is related to your browser, please use other browsers to see the outcome.

    Besides, please also share with me more info as below to let me have a better understanding of your scenario:

    1. Screenshot of your result page.
    2. Does this issue happen to all files even newly added items or only related ones?
    3. Can you search your files via the following URL? https://tenantname.sharepoint.com/search/

    Regards,

    Neo

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-01-19T22:30:41+00:00

    Hi Tria, 

    Can you search your files normally now? Do you still need any help? 

    Regards,

    Neo

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-01-20T11:02:00+00:00

    Hi Neo,

    I am experiencing a similar issue, but is more related to files that have been shared with me.  IE the search works perfectly on my files, however does not include any results for files shared with me.  We are using Office 365 with a sports club, and using Office to share thee club records with committee members.

    Thanks

    Jody

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-01-22T03:54:26+00:00

    Hi Jody,

    Sorry for the inconvenience caused by this issue. However, the root cause of this issue you encountered may not the same as Tria, I'd like to suggest you post a new thread with related info about this issue in our Forum to get dedicated support. I appreciate your understanding.

    Regards,

    Neo

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-04-04T15:55:33+00:00

    I have the same issue. I'm trying to search for a file by the name. Older files I've uploaded to OneDrive are showing up in the search, but any files I've uploaded in the last 4 months are not. The file is clearly there though. 

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments