OneDrive search not working

Anonymous
2019-01-18T18:32:33+00:00

The search function in the top left doesn't return any results. It used to return results if the given search term appeared in either a file name or the body of a file.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2019-11-03T21:48:48+00:00

    I contacted OneDrive support. 

    Thanks for contacting OneDrive support. I would like to inform you that, there is an ongoing issue with the search option and our engineering team is aware of it and they are working on it to find a permanent fix. As of now there is no ETA on having this issue fixed. However, there is two workarounds:

    Work Around 1: Manually look through the various folders on web. [very manual]

    Work Around 2: Install OneDrive in your PC, and search via File Explorer. You can install the OneDrive in your PC through this link: https://go.microsoft.com/fwlink/p/?LinkId=248256 

    Please have patience with us and as soon as the fix of this issue comes. I will update you regarding this.

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  2. Anonymous
    2019-10-29T00:02:02+00:00

    I have exactly the same problem. I can't find a file named "Master Reseller Agreement.docx" by searching for "Master Reseller". This is so obviously broken.  Fortunately I mirror OneDrive and Google Drive, and Google Drive search finds the document instantly.

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  3. Anonymous
    2019-10-23T21:59:47+00:00

    In view of the fact that search obviously doesnt work (it has been on and off for me for months, and look at all the people with the same issue, plus, they are aware and working on it!) you would think they would take the search panel away. This is a huge problem for people who rely on OneDrive.

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  4. Anonymous
    2019-10-23T04:16:16+00:00

    nothing pops up in my search results either

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  5. Anonymous
    2019-10-02T04:36:33+00:00

    I've been in touch with Support, and have heard back that the 3rd line team / OneDrive developers are aware of the problem and are working on it.

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