OneDrive search not working

Anonymous
2019-01-18T18:32:33+00:00

The search function in the top left doesn't return any results. It used to return results if the given search term appeared in either a file name or the body of a file.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

226 answers

Sort by: Newest
  1. Anonymous
    2021-10-17T11:48:58+00:00

    For me, the search function works for the shared file, but not working for 'my file'. I have contacted Microsoft, and they have provided the following step, but because my account is business, i need company to uninstall company portal,

    They will need to follow each step below to fix this issue:

    1. Go to Settings==>General==>Storage==>OneDrive==>select "Delete App", this will remove OneDrive totally from the device
    2. Launch theCompany's Intune Portal app==> tap on devices and Remove
    3. Next, Go to the App Store==>download OneDrive and enroll the device again.

    Hope this help!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-10-17T08:10:11+00:00

    The search problem has been going on for years, microsoft will not do anything because all they are interested in is taking your money… they don’t care if their software doesn’t work properly. Like many backstreet firms they are scammers no difference.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-10-17T06:00:15+00:00

    Same for me. But I noticed it only affects shared files that I can not search. It affects iOS and online. On iOS I reset everything, uninstalled, reinstalled, did nothing. This is apparently a system error that many users suffer from.I've been sending Microsoft every day for 2 weeks now in iOS that search doesn't work, as a problem and as praise. Now at least Microsoft has responded. Of course, the problem is not solved. If there is a solution, I will post it here.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-10-16T18:19:36+00:00

    Onedrive searching function in iPad and iPhone have stopped working around august 2021 for me. Currently not resolve yet.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-10-03T12:45:25+00:00

    THIS WORKED FOR ME ON MY iPHONE:

    I had the same problem on my iPhone. I had the OneDrive app and for some reason the search function stopped. Obviously I knew files existed but the search command returned "no files". I finally solved this - quite easily with hindsight. On the iPhone I went to Settings - OneDrive - the Reset (by sliding Clear Account Settings to the right). Then I deleted the app from the phone and did a forced restart of the iPhone. Then I reinstalled the OneDrive app and signed in again. Problem solved. The search function was working again.

    Was this answer helpful?

    0 comments No comments