OneDrive search not working

HEY, EVERYBODY: HERE'S THE SOLUTION!

Thanks, Glenn. It worked for me too, though my procedure is a bit different. (I have a bunch of directories in my OneDrive.)

Here's what I did:

1. Created a new folder named ALL in my OneDrive directory.
2. Moved all of my other directories into the ALL folder.
3. Waited a few minutes, and then tried searching for various files using my iPad's OneDrive app. (Others report having to wait a few hours before search begins to work again.)
4. Once it was clear that all of my files and directories were searchable, I moved everything back out of the ALL folder and into the main OneDrive folder.

Before I performed this workaround, my OneDrive apps were able to find new files, or files that had been moved or renamed—but nothing else. None of my other files or directories would generate search results.

With my workaround, I effectively moved ALL of my files and directories to a new location (and then moved them back). In the process, the index was fixed.

I have just received an answer from OneDrive support, this is a known issue:

It seems they are working on this search bug.

Hello Danny,

Thank you for contacting OneDrive Team, hope you are doing great

We are sorry for the inconvenience caused to you. We have read your response. Rest assured, we will help you with the best course of action.

We would like to inform you that this is an On going issue, One of my friend is also facing the same issue. We totally understand that this can be so frustrated so, please do not worry, our engineering team is working on the issue.

We would like to inform you that this issue with the indexing service on our backend, this would impact Web, and Mobile endpoints. Searching in file explorer for local files is not impacted. Navigate to the file manually, if searching does not work in the website.

Please accept our sincere apology for the difficulties that you have faced with OneDrive. Our aspiration is to honor you as one of our most valued customers and we hope to serve you better in subsequent times.

We really want to help you and would really appreciate your co-operation.

Thanks,

Parthi R.

OneDrive Team

Microsoft told me they fixed the problem. I tried the Search function and it seems to be working ok now.

No, this problem is not fixed, it's an embarrassing failure. I'm a software developer, MCT, and have taught Microsoft courses for 25 years, and I'm familiar with the inner workings of Office365 search. Please Microsoft sort this out, I hear complaints about it all the time.

I'm having the same issue. The folder has 100 plus documents with the word permit but when searching permit - all files - states NO ITEMS MATCH YOUR SEARCH.  

1. I've tried removing shared files and having source reshare.
2. File shared with me allows me to edit.  
3. Another person has the same shared file and same issue - when searching states nothing matches.

I've been having this problem for over a month and no one seems to be able to help us.  

Can someone please look into this, maybe go into our account and visual look for yourselves to possibly find the issue. ?

Hi Neo,

I am experiencing a similar issue, but is more related to files that have been shared with me.  IE the search works perfectly on my files, however does not include any results for files shared with me.  We are using Office 365 with a sports club, and using Office to share thee club records with committee members.

Thanks

Jody