OneDrive crashes and deletes itself

Anonymous
2018-06-08T05:44:26+00:00

On my laptop OneDrive (which has been working flawlessly for years) now crashes at random. It won't restart.  In fact it seems the exe file has disappeared.  I need to unistall it and reinstall it.  Had to do this three times in the last three days.

There are no error messages - the icon just disappears.

How do I diagnose and cure this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-06-08T13:12:07+00:00

    Hi - I'll try this in due course.... however I have realised that every time I've had this problem I think I have been using Norton WiFi VPN.... I'll investigate to see if this is a factor.

    But I'll try your suggestions too as soon as I get the chance.

    Thanks

    M

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  2. Anonymous
    2018-06-08T13:14:18+00:00

    It could be that that may blocking onedrive, take a look whne you have a chance and let me know if need anything else.

    Have a great day!

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  3. Anonymous
    2018-06-08T13:43:33+00:00

    I could understand it blocking it... but making it delete its exe file... isn't that a bit extreme??

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  4. Anonymous
    2018-06-08T14:32:48+00:00

    Im totally agree with you it is extreme.

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  5. Anonymous
    2018-06-13T21:59:02+00:00

    I doubt that this has anything to do with Norton...

    I am having the exact same issue on a new Windows 10 workstation that has been up for a week.

    I've had to uninstall and reinstall Onedrive almost every day!

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