OneDrive crashes and deletes itself

Anonymous
2018-06-08T05:44:26+00:00

On my laptop OneDrive (which has been working flawlessly for years) now crashes at random. It won't restart.  In fact it seems the exe file has disappeared.  I need to unistall it and reinstall it.  Had to do this three times in the last three days.

There are no error messages - the icon just disappears.

How do I diagnose and cure this?

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

60 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-07-13T17:45:41+00:00

    Mine seems ok after the most recent MS update?

    CP

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-07-14T14:46:32+00:00

    I've been away for a while... only had my chromebook with me.

    Just come back.  But how do you exclude things in Windows Defender - can't find that setting....

    Thanks

    M

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-07-14T16:21:14+00:00

    In Microsoft Security Essentials

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-07-16T21:40:01+00:00

    I have a user with the same issue over here. I just had him uninstall Malwarebytes, remove Office 2016, reinstall O16, and re-sync. We'll see how he fares over next few days. I'd really like an official statement from MSFT on this one.. pretty rough.

    Was this answer helpful?

    0 comments