error: citation/ bibliography is wrongly placed in index area, please delete the placed citation/ bibliography in index area

Anonymous

Hello community,

I am having problems with word and/ or mendeley. It keeps showing me the following error: "citation/ bibliography is wrongly placed in index area, please delete the placed citation/ bibliography in index area" when trying to edit or insert a citation.

any suggestions on how to solve the problem?

Kind Regards,

Eva

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Anonymous

I had the same problem, just after the update - immediately after the update.

I wasn't having any citation highlighted, but rather a Prism graph. I took someone's advice and turned on field code by pressing alt+F9. I found this bit of code: "{ ADDIN }" appended to the end of the field code for my embedded graph. Once I deleted that item the document became functional again. I just replicated the same fix in a backup version of the file I had made, it really is just that piece of code.

It looks like there are other pieces of code containing "ADDIN", based on a ctl+f search, one for each of my citations. But this { ADDIN } was the only one that was sitting alone, with nothing else in its curly braces.

So here are the steps:

Hit ALT+F9
Search for ADDIN (I didn't get a result for { ADDIN, only the letters themselves worked)
Delete the search result that is { ADDIN } alone
Try to refresh your bibliography to see if it's fixed!

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Anonymous

I managed to correct the error. Hope it will help others.

Every time I received the window with an error, Word was pointing on a particular piece of text with some citation that has a mistake (too bad it's not highlighted). You need to identify which citation is corrupted and delete it (just copy different parts of your text into a new word document + compile bibliography again, so that way you can eliminate the corrupted citation).

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48 additional answers

Anonymous

2019-03-12T16:02:37+00:00
Hello community,

I am having problems with word and/ or mendeley. It keeps showing me the following error: "citation/ bibliography is wrongly placed in index area, please delete the placed citation/ bibliography in index area" when trying to edit or insert a citation.

any suggestions on how to solve the problem?

Kind Regards,

Eva
```
In my case Alt + F9 did not solve, I found the error in the title entry to do the summary, somehow this was conflicting with the mendeley. Taking the annotation that is hidden from the titles, (such annotations are possible to see using Ctrl + *), then simplies replace for nothing and mendeley returned to work
```
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Anonymous

2019-01-31T21:48:09+00:00

I had the exact issue after updating. Also in the desktop app a message that Mendeley was having trouble recognizing my log-in credentials (something of that nature). I assume the two were connected but not sure. Anyways, I fixed this by uninstalling and reinstalling the Word plug-in. In the desktop app, I logged out and then logged back in, and the problem went away.
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Anonymous

2018-12-12T22:52:23+00:00
Hi Eva,

I'd like to ask few questions in order for me to assist you better, kindly provide the answers to the questions below:
- When did the issue start?
- What changes have you made prior to this issue?
- What is the build and version of your Office? To check, follow the steps provided on this article.
In the meantime, refer to this support link on how to properly add citations in Word.

To notify me about your response, simply reply to this post.
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