Error 1935 installing Office 2016 Standard on Windows 10 build 1803

Anonymous
2018-08-10T19:34:10+00:00

I keep getting error 1935 when trying to install Office Standard 2016 on a brand new PC running Windows 10 for workstations build 1803.  I have tried:

Here's the build process:

  1. remove bloatware.
  2. run updates. (installs 1803 update)
  3. install anti-virus
  4. install office.

Gotten this error on 4 consecutive machines.

  1. removeing all c++ resdistributalbes 
  2. netfx repair tool
  3. sfc /scannow

Tried items suggested here:

https://answers.microsoft.com/en-us/windows/forum/windows\_other-windows\_install/office-36520132016-code-1000-to-29999-part-2-of-3/baba7767-4822-4ea7-bf40-4fc99a327b50

but to no avail.

Any ideas?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2018-08-21T18:48:42+00:00

    I believe there is an issue with KB4343669

    Please be more specific. Is the issue that the above KB is *causing* issues for Office install if it is applied, or that it is *fixed* by that KB, or what? The KB info is very limited.

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  2. Anonymous
    2018-08-21T20:13:51+00:00

    A combination of netfx (.NET fix) and o15ctrremove (Office removal/cleanup tool) solved the issue for me.  This worked on all three laptops that I've tried it on.

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  3. Anonymous
    2018-08-22T14:25:00+00:00

    o15 remove didn't get it, but .net fix (https://docs.microsoft.com/en-us/dotnet/framework/install/repair) did.

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  4. Anonymous
    2018-08-23T13:01:25+00:00

    o15 remove didn't get it, but .net fix (https://docs.microsoft.com/en-us/dotnet/framework/install/repair) did. 

    The .net fix tool worked for me as well.  Thank you.

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  5. Anonymous
    2018-09-06T18:44:54+00:00

    Thank you everyone,   this fixed it  https://docs.microsoft.com/en-us/dotnet/framework/install/repair

    i wonder if the issue is related to debloating windows 10.

    thank you again

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