Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2018-11-15T16:41:40+00:00

    Hi Jim,

    I am having a problem reinitializing my Office Mac 2011. My computer (Mac Pro Early 2008) has died, so I have transferred (or cloned) my drives to a newer working Mac Pro (Mid 2010). This is asking to again input the serial number, which I have, but it fails to complete the initialization. My other software has transferred over fine, only Office 2011 is not initializing. Any suggestions as to how I can get 2011 initialized and up and running again?

    Even better yet, is it possible for me to uninstall Office from this drive so I can then instead install it on the newer SSD drive on the computer running MacOS El Capitan? If I am not able to initialize it, what is the appropriate method to uninstall it so it releases the license? My Office 2011 came with a license allowing me to install it on  2 computers, I also have it installed on my laptop.

    Many thanks for any insights and suggestions.

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  2. Jim G 134K Reputation points MVP
    2018-11-16T21:02:42+00:00

    Hi

    None of the scenarios you described can be done re-using your Office 2011 product key.  You will need a new, never been used product key for each scenario you described.

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  3. Anonymous
    2018-11-20T19:41:11+00:00

    Hi

    I'm in the same boat here or rather my Mum is. To stop these messages happening, I think I need to upgrade from Office 2011 to Office 2019 (64 bit) although really it's buying a new copy.

    It seems that unless (in the UK), I spend £249, the only way to get Outlook 2019 is in one of the Office 365 subscriptions which you have to pay for every year.

    Am I right in this?

    Thanks 

    Enwezor

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  4. Anonymous
    2018-11-20T21:44:28+00:00

    ...............To stop these messages happening, I think I need to upgrade from Office 2011 to Office 2019 (64 bit) although really it's buying a new copy.............

    It seems a bit extreme to have to buy something in order to stop the buying messages. I thought I read somewhere a long time ago that there is a way of stopping the same messages appearing again. Perhaps someone wiser than me can enlighten us.

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  5. Jim G 134K Reputation points MVP
    2018-11-21T14:31:50+00:00

    There are two separate messages, and each should be presented only once, assuming you have updated to the final update of Office 2011 version 14.7.7

    When you launch an Office 2011 app, you might see a yellow band under the Ribbon. I don't remember exactly what it says because it displayed only once for me and now I don't see it. This is a notice from Microsoft.

    Apple displays a dialog when you open ANY 32-bit application (or even a printer driver) in a current version of Mac OS cautioning you that at some point 32-bit applications will no longer be supported. Again, once you have dismissed that dialog for a given application it should not display again for that application, unless you are using Mojave, where I think the reminders display regardless because at some point your apps will stop working.

    To the best of my knowledge there is no way to turn those reminders off.

    Microsoft offers a variety of licensing types both perpetual (primarily for IT shops) and subscriptions. Home and Student is the only one that does not include Outlook.

    Microsoft Offers suggestions on which version is right for you, depending on your needs.

    Choose the option that's right for you

    For home

    For business

    For education

    In addition to the above, Microsoft offers a completely free, reduced feature version of Microsoft Office on line with OneDrive. This version competes against other free lightweight Office suites such as LibreOffice and Google Docs.  There is also a free, lightweight on-line version of Microsoft Outlook. Microsoft OneNote is available for free from the Apple app store.

    In general, if you want the full featured set of Word, PowerPoint and Excel I advise getting a subscription. Although Microsoft sells perpetual license versions, they're made primarily for IT shops. If your hard drive dies or you wipe it clean, or you buy a new Mac, you'll probably have to purchase a whole new perpetual license in order to keep using the suite. If you buy a subscription you have full control over your installs (up to 6 of them). A subscription makes you keep your hardware and operating system up to date in the sense that after 6 years (if it's brand new today) your hardware and OS probably won't be current enough to install updates.

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