Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  2. Jim G 134K Reputation points MVP
    2019-12-29T16:22:24+00:00

    Hi Ben

    You'll be pleased to know that you don't need a new product at all. You can use Office 2011 in Catalina. All you need is Parallels:

    How to Set up Your Catalina Mac to Run 32-bit apps

    Alternatively, Microsoft provides a completely free edition of Microsoft Office at OneDrive.com. The free version is more advanced that Office 2011. The free version supports many of the latest features that Office 2011 does not. Here's a screen shot showing the New menu where you can get started making Word documents, Excel spreadsheets, and PowerPoint presentations. Even OneNote and Forms are supported.

    The free version supports features like the new equation editor across the board, Word content controls, new Excel formulas, new PowerPoint animations. And it's free. Did I mention that it's free. You don't have to pay for it.

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