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I purchased Microsoft Office 2011 along with the purchase of my MacBook. I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit. The upgrade now requires Microsoft Office to run on 64bit. I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac. Microsoft is forcing me to purchase something I have already purchased earlier. I do not care if there are newer versions of Microsoft Office. I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade. I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions. Really great customer support Microsoft! Thank-you! NOT. I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The two versions can live side-by-side. You can keep 2011 or delete it - your choice.
Here's how to completely remove Office 2011https://github.com/pbowden-msft/Remove2011
I am running Office 2011 on Mojave, but I am thinking to upgrade to 2019.
Should I remove O 2011 before installing 2019, or does it overwrite it?
Office 2011 works fine under Mojave, but you now get warnings saying this is the last macOS release that will support it (and other 32 bit apps).
Perhaps Honda should replace my gas engine car with electric, too, but I am not counting on it.
Hi there ! I really really agree with you. I have exactly the same problem. In 2013 I bought a Mac Pro in Bangkok and I paid apart the black box of microsoft office 2011. It cost me about 160-170 Euro. They SHOULD release
a Microsoft Office 2011 version running on 64 bit for their "old" customer. If not never mind... I do not expect so much from them and i will use the same version I paid for and I will not upgrade to macOS Mojave.