This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I purchased Microsoft Office 2011 along with the purchase of my MacBook. I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit. The upgrade now requires Microsoft Office to run on 64bit. I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac. Microsoft is forcing me to purchase something I have already purchased earlier. I do not care if there are newer versions of Microsoft Office. I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade. I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions. Really great customer support Microsoft! Thank-you! NOT. I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
Where did you buy MS office 16 for less than 40$ ?
Best regards,
Hi Vincentok
Fast Sortware USA, fastsoftware.com, I got it on special offer so I am not too sure what the price would be now but I wish you good luck,
Mike
Hello,
Where did you buy MS office 16 for less than 40$ ?
Best regards,
Hi May,
I just had the same thing happen to me were when I tried to open Microsoft Word, a screen came up asking if I wanted to purchase Microsoft Office 365. Like you I didn't want to do this and wanted to continue to use Microsoft Office 2011.
Long story short, if you go into Finder, select Applications, and scroll down you'll see a "Microsoft Word.app" listed, and also a "Microsoft Office 2011 folder/icon". The copy of the Word app you are seeing at this level is the one that is bringing up the screen asking you to purchase Microsoft Windows 365. Now if you select the Microsoft Office 2011 folder/icon, you will see another app down at the next level with the same name "Microsoft Word. app". This is your original 2011 app. Note, this situation will be true for all your 2011 apps such as Excel, Powerpoint, etc.
Now to fix your problem, go back up to the Application level and delete the "Microsoft Word. app" at this level (and the Excel app, Powerpoint app, etc, while you're at it.) To the delete the app, just select Settings and Move to Trash. Btw, don't forget to empty your trash afterwards, it will same you a lot of storage space on your hard drive.
Happy Computing,
Charlie
NO, I ran the search for what remaining 32 bit programmes I had and found that Adobe Photoshop 9 and my Epson Perfection V700 system was also 32 bit. In the past I have had to buy new printers as Apple upgrades the iMac OS, so unless I can find a way around the 2 32 bit programmes I am staying with Mojave.
At least for your scanner, if Epson hasn’t updated their own driver yet, there is VueScan: https://www.hamrick.com/vuescan/epson.html
Sorry Jim, I don't know. I have not tried parallels, but on my old iMac I ran Windows 7 in virtual machine and everything worked, but it was a bother. A friend of mine runs parallels and it appears to work well, but I do know that he now runs Catalina and he has no 32bit programmes running under macOS. Doesn't help you much, sorry.