Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  1. Anonymous
    2019-07-07T18:06:01+00:00

    I also have Microsoft 2011 for Mac and get this notice every time I open Excel or Word...

    "This app will not work with future versions of macOS and needs to be updated to improve compatibility. Contact the developer for more information."

    My new MacBookPro says I am up to date with MacOSMojave 10.14.5

    At what point will I NOT be able to use my copy of Microsoft Office???

    ACM_143

    ACM,  I'm in the same boat.  You are OK as long as you don't upgrade your OS past Mojave.  All those annoying messages are just there to remind you to upgrade your software to 64bit (which you can't do with Office 2011) or don't upgrade your OS.

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  2. Anonymous
    2019-07-03T20:17:37+00:00

    I also have Microsoft 2011 for Mac and get this notice every time I open Excel or Word...

    "This app will not work with future versions of macOS and needs to be updated to improve compatibility. Contact the developer for more information."

    My new MacBookPro says I am up to date with MacOSMojave 10.14.5

    At what point will I NOT be able to use my copy of Microsoft Office???

    ACM_143

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  3. Jim G 134K Reputation points MVP
    2019-05-27T19:07:41+00:00

    Office 2019 requires Mac OS 10.12.1 or newer. If you have that, you're good to go.

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  4. Anonymous
    2019-05-27T15:16:02+00:00

    I have tried several times in vain. The system not even recognized the ID of my 2011 package.

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  5. Anonymous
    2019-05-27T13:57:56+00:00

    Thank you for the info.

    Is it possible to install and run Excel 2019 on the same machine as Excel 2011?  While I am working on ensuring that my application runs correctly in Excel 2019 (I am assuming I might have to make some adjustments), I want to continue using the 2011 version of my application.

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