Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  1. Anonymous
    2019-09-28T14:46:00+00:00

    I agree, the next version of software for the Mac will not support Office 2011 any longer, I also agree, they should give those that forked out hundreds for this software to be able to update their office at no  charge. It is irresponsible of Microsoft to suck money out of people only to not honor their product after the next Mac update comes out. I'll never use a Microsoft product ever again if they can't honor their own products.

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  2. Jim G 134K Reputation points MVP
    2019-09-20T15:09:48+00:00

    10.14 supports 32-bit programs.  It's Mac OS 10.15 (Catalina) that does not support 32-bit applications.

    When you open 32-bit applications in 10.14 you are warned that they will not work in future editions of Mac OS.

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  3. Anonymous
    2019-09-18T21:02:27+00:00

    Well, I attempted to be as informed as I could be about loading 10.14 on my Mac. Alas, not enough because now some of my 32 bit programs will not work forever and I will need top download another Microsoft Office. Too bad because I use it for classes and personal/volunteer works. $$$$$ again that I do not have. So I will use it for as long as I can and look for a solution.  There should be more obvious warning from MAC. Not a happy camper. Jennifer as a great idea, maybe a refund.

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  4. Anonymous
    2019-09-03T19:24:29+00:00

    Satire?  **** are you talking about?

    The dude's very serious.  And Microsoft is very seriously screwing their customers.

    I'm glad I finally switched to Apple products.  Not even Windows in this home.

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  5. Anonymous
    2019-09-03T19:20:48+00:00

    Don't be "misled" by the MS techs here.  Catalina will NOT allow ANY 32-bit apps to run on it, PERIOD.

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