Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  1. Anonymous
    2019-10-26T18:32:27+00:00

    Hi Logknow. The problem is, that i have an Imac from 2017, so off course i want to enjoy the benefits from the newest software, and it costed my office package from 2011.  So for know i am stuck with the second best option, which are the apps from apple, which are ok, but just not the same as the office package.

    Apple or office are forcing a ton of people to upgrade their office package again for 200 dollars, so that's what i call good business for them, and horrible business for customers. 

    Well, i might as well just live with it. This is out of my hands, there is nothing i can do. They wanted control, they got it.

    Daniel,

    I feel your pain. I do not get Microsoft and I do not understand Apple. I bet Steve Jobs would have come up with a good solution.

    I would pay to upgrade Office 2011 to 64 bit like I would pay to install catalytic converters on an old car. I have already offered my opinion of Office 365; sucks!!! Office 2019 has too many bugs in it. As a businessman, I understand that businesses have to make money to continue; as long as they make a good product. MS 2011 is a great product.

    I do not have the programming skills but IF Microsoft would partner with some hot shot programmer, I feel confident that someone could write a 64 bit upgrade to Office 2011 just like great mechanics can modify cars. Perhaps I can dream...

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  2. Anonymous
    2019-10-12T15:53:10+00:00

    Thanks, appreciate a fellow old timer. I like Office 2011 and will keep it until the wheels fall off my current 32 bit Mac.

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  3. Anonymous
    2018-11-05T18:01:21+00:00

    Thank you Jim!

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  4. Anonymous
    2018-12-31T13:53:56+00:00

    I agree with many posters here about the crap support provided.

    It is fundamentally wrong that vendors charge good money for packages and then choose to drop support.

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  5. Anonymous
    2018-11-05T13:51:48+00:00

    I am running Office 2011 on Mojave, but I am thinking to upgrade to 2019. 

    Should I remove O 2011 before installing 2019, or does it overwrite it?

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