What does "locked for Shared Use" mean, exactly?

Hi Jeff,

To narrow down the issue, you can follow the steps below to check whether the file require to be checked out before it can be edited.

1. Go to the SharePoint library, click settings icon > Library settings.
2. Click Versioning settings under General Settings.
3. Check whether you have chosen Yes in Require Check Out. If yes, please choose No and check the result.

Regards,

Tisky

Hi Tisky,

When you say "Go to the SharePoint Library", are you referring to SharePoint's 'Document Library'? If not, can you provide more details/context for Step One?

Thank you

Here is a potential powershell solution to this problem. 

https://www.benstegink.com/delete-unlock-sharepoint-document-locked-another-user/#.XSICgOhKjD4

I think the advice here is clear. Never tell MSFT that the problem is solved until you get the answer you need. They are ignoring this thread because at one point in time MSFT was told the problem resolved itself. They are now ignoring this thread even though it is still very active.

Here is another resource for SharePoint Online:

Cannot Release Lock on SharePoint OnlineFilehttps://techcommunity.microsoft.com/t5/SharePoint/Cannot-Release-Lock-on-SharePoint-Online-File/td-p/59694

The other link I provided from benstegink.com is a PowerShell command that only works with SharePoint Server.

When you share a file with other users, it creates a link address which includes the file location on SharePoint.  If you were to move a file into a different location, it would change the link address and therefore, share point won't let you move it as the shared users would not be able to access it anymore (their link would no longer exist). If you really need to move the file, you would need to right click on it, go into details and then delete the link. At this point, you can move the file and then you would have to reshare the document with the other users again. 

Ridiculous but the only option. The easiest workaround would be to either create a folder for a specific group of users and just have everyone go into this rather than creating a share link for a specific file. Alternatively, use Microsoft teams and keep files in a team instead of sharing one-off documents. 

Will be interesting to see if Micro ever comes up with a solution to this. Maybe an option that automatically sends an updated link to shared users when you move a file and brings up a warning message, rather than just simply not letting you move a file, would be a good temporary fix instead of leaving it as it is.

Thank you for the idea Jessica. There was an outstanding link which I removed per your instructions. I waited an hour to be sure to give the system a chance to remove the hold but I still encounter the same error message. I also ensured that the file was closed out on the computer that had originally opened the file. 

Stephen