What does "locked for Shared Use" mean, exactly?

Anonymous
2018-01-25T16:34:28+00:00

I've got a file in a SharePoint library that I'm trying to move to a new folder in the same library. But no matter how I try to move it, I get a message that "this file is locked for shared use," by me. But I didn't do anything to lock the file.

How did it get locked, and more importantly, how do I unlock it? Properties, Details, and similar have been unhelpful, and the old turn it off and turn it on again didn't work either.

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-01-25T19:08:27+00:00

    Hi Jeff,

    To narrow down the issue, you can follow the steps below to check whether the file require to be checked out before it can be edited.

    1. Go to the SharePoint library, click settings icon > Library settings.
    2. Click Versioning settings under General Settings.
    3. Check whether you have chosen Yes in Require Check Out. If yes, please choose No and check the result.

    Regards,

    Tisky

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2018-01-27T21:47:04+00:00

    Hi Jeff,

    We haven't heard from you for a while, have you tried the steps above?

    Regards,

    Tisky

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-01-29T13:30:05+00:00

    Hi, Tisky,

    Checkout was not required on that site's library, and the person who was mentioned in the locked for shared use message didn't check anything out.

    So that wasn't the cause of the problem.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  4. Anonymous
    2018-01-30T12:31:51+00:00

    Hi Jeff,

    Thanks for your reply.

    Since Checkout was not required on the site library. You can try the following steps.

    1. Clear your Browser Cache and Restart your Browser.
    2. Clear your cache in Credential Manager. Here is an article for your reference: Clear Your Cache in Credential Manager.

    If the problem still persists, we’d like to confirm whether this problem only happen to the file in one library.

    About the error message, you can also refer to this article:

    The file {filename} is locked for shared use by {user}

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Regards,

    Tisky

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2018-02-01T16:47:45+00:00

    Hi Jeff,

    Have you tried the steps above?

    Regards,

    Tisky

    Was this answer helpful?

    0 comments