What does "locked for Shared Use" mean, exactly?

Anonymous
2018-01-25T16:34:28+00:00

I've got a file in a SharePoint library that I'm trying to move to a new folder in the same library. But no matter how I try to move it, I get a message that "this file is locked for shared use," by me. But I didn't do anything to lock the file.

How did it get locked, and more importantly, how do I unlock it? Properties, Details, and similar have been unhelpful, and the old turn it off and turn it on again didn't work either.

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Newest
  1. Anonymous
    2019-03-06T11:51:04+00:00

    WebBrewers3

    Your appeal for additional reports to promote this issue up the support chain makes sense

    Can we not just apply our names to this call?

    I found this thread simply putting a loose description in a search engine

    The comments from previous users seem reasonable ie 'have encountered this issue & the clear cache option doesn't work'

    This is indicative of an underlying issue that hasn't been tackled, 'it just went away' isn't a fix

    I am in the same situation, trying to manipulate a given file using my own logic app tells me I have locked the file

    Yet I can open & edit it without issue

    Below is a paraphrase of the error msg

    {

    "status": 423,

    "message": "The file http://SharepointPath/MASTER.xlsx is locked for shared use by MyUserName [membership].\r\nclientRequestId: 2f97739a-3b33-420a-b91****",

    "source": "https:// SharepointPath/_api/web/GetFileByServerRelativePath(decodedUrl=@p)/$value?@p='%2fsites% SharepointPath%2fMASTER.xlsx'",

    "errors": [

    "-2147018894",

    "Microsoft.SharePoint.SPFileLockException"

    ]

    }

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-12-12T23:16:54+00:00

    But please do repro this issue on your end and respond.  This is a very common issue with my users too.  There is not predictability.

    I think  it's hard for level 1 support here to repro an intermittent bug like this. From the many reports about it, it's clear it's not related to check out. Most likely it's another symptom of Msft's lack of expertise in the cloud storage space -  I don't think they've figured out co-authoring and a whole host of other authentication issues properly yet. So this needs to be escalated to a higher level that can dig into the why  of why it might happen. Since that won't happen here, I suggest everyone who experiences the bug submits a service request so more competent engineers are made aware of the problem.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-12-12T16:08:05+00:00

    Zheng, It would be more helpful if you could at least suggest other resources where this question might be answered.  It is rather frustrating to receive no assistance at all, when the question is quite clear and is obviously affecting a significant number of people. 

    At a minimum, perhaps you could include a links to forums that *might* have an answer?  Or perhaps even do a quick search yourself and post a link to an answer or a quick statement like "I could not find anything in our forums, so I've created a new question for you.  Here is the link..."

    Was this answer helpful?

    200+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-08-01T21:00:44+00:00

    Hi JishNath,

    Thanks for sharing your experience with us. We'd like to explain that since the problem in original post has gone, and we focus on one problem in each thread, we suggest you post a new thread in our forum for the specific assistance.

    Thanks for your understanding.

    Tisky

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-07-29T01:04:58+00:00

    But please do repro this issue on your end and respond.  This is a very common issue with my users too.  There is not predictability.

    It can happen to any file, not a specific file.

    it can happen even with your own name on it. And you havent checked out the file.

    I have tried to explitily check out, and it allows you to check out - which alone is counter-intuitive.

    Clearing cache doesnt do anything.

    So, as of now, there is no way to fix the error.

    Was this answer helpful?

    70+ people found this answer helpful.
    0 comments No comments