Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Roy,
Thanks for your explanation.
About the connected mailbox, may I know whether you set up the connected account? If so, all emails for the connected mailbox will go to the destination’s inbox.
If the user1 is the same user in the organization, I think you can just change the domain name and the original domain (abc.com) can be changed to a proxy address. Here are the steps:
- Choose Users > Active users in Portal.
- Edit the related user.
- On the Edit email addresses page and in the Alias part, you can type in the new alias and click Add.
- Click “Set as primary” for the alias (******@xyz.com).
Here is a reference:
If your scenarios are different, please feel free to let me know more details. We can help you check it further.
Best Regards,
Erick