How do I stay signed in?

Anonymous
2018-02-12T13:45:08+00:00

I sign into Office 365 on my browser (on my Mac). I used to be able to choose to stay signed in, but something happened and now I get automatically signed out every night.

And yes, one time I chose the "Don't show this message any more" option, but I did NOT turn off the option to stay signed in.... only the message that gave me the option. Now I cannot find any way/button to "Stay Signed In" any more. How do I change this back? I'm tired of signing back in every morning.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

66 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-05-20T23:38:08+00:00

    And that is probably what everyone who's complaining here should try. Worked for me! Thanks! I did have to look that up though, so to prevent others from having to find the instructions needed: https://support.google.com/chrome/answer/95647 Good luck everyone! And be kind ;-)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-05-23T10:45:56+00:00

    Hi Andrew,

    According to this article, “Keep me signed in”  checkbox has been replaced with a prompt that displays after the user successfully signs in. This prompt asks the user if they’d like to remain signed in. If a user responds “Yes” to this prompt, the service gives them a persistent refresh token. This is the same behavior that occurs when a user checks the “Keep me signed in” checkbox in older sign in page. For federated tenants, this prompt will show after the user successfully authenticates with the federated identity service.

    To get the "Don't show this again" option, I’ll suggest you try the following methods:

    1. Clear browser cache
    2. Start browser in private mode.
    3. Try different browsers.

    Thanks

    Neha

    Thank you Neha.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-06-24T15:23:13+00:00

    I tried that and got a message that I couldn't log into my personal account here.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-07-08T14:38:33+00:00

    How do I stay signed in to my account.  It keeps going back to sign in again.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2019-07-29T10:30:18+00:00

    This worked for me... I did the delete specific cookies option in Chrome and just deleted everything that said Microsoft in it and the option to check or not check never ask again came back.  I hope this helps everyone.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments