How do I stay signed in?

Anonymous
2018-02-12T13:45:08+00:00

I sign into Office 365 on my browser (on my Mac). I used to be able to choose to stay signed in, but something happened and now I get automatically signed out every night.

And yes, one time I chose the "Don't show this message any more" option, but I did NOT turn off the option to stay signed in.... only the message that gave me the option. Now I cannot find any way/button to "Stay Signed In" any more. How do I change this back? I'm tired of signing back in every morning.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

66 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-06-02T09:47:51+00:00

    Hi Matt & Myles,

    For Office 365 tenants, there is a default session timeout in OWA of 6 hours, that is set for all tenants and admins can configure that or disable the session timeout if they desire. 

    For detail information, please see Session timeouts for Office 365 and Set-OrganizationConfig

    If you need further help, I’ll suggest you post a new thread in Outlook>Office 365 category for proper resolution.

    Regards,

    Neha

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-06-01T19:06:42+00:00

    I am having the same problem as Matt. And it's a big one. Basically, everytime I go to check my mail, I open the tab and find that I've been booted. Then I have to jump all the hoops to get back in, including a push-authentication to my phone that I have to open up and tap. Seriously not fun. Please please help. Also, please don't suggest anything that has already been suggested, tried and didn't work for any of us.

    Thanks!

    --Myles

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2018-05-31T19:11:10+00:00

    Hi Mhowerter,

    Where do you sign in? Please make sure you go to Office 365 portal, enter your username and password and once you’ve enter your credentials, you’ll see the following prompt, click Yes.

    If you do not see above message, you might have checked “Don’t show this again” box in the past. To resolve this, I’ll suggest you delete browser cache or try a different browser.

    If you need further help, please create a new thread in our forum, so we can assist you dedicatedly.

    Regards,

    Neha

    Thanks Neha,

    Clearing the cache helped to bring up the "stay signed in" screen, which I clicked "Yes," but I'm still getting logged out of Outlook every couple of hours. Also, the "Stay in signed in" screen isn't showing up anymore (I did not click the "don't show again" button).

    Thanks,

    Matt

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2018-05-31T02:55:24+00:00

    Hi Mhowerter,

    Where do you sign in? Please make sure you go to Office 365 portal, enter your username and password and once you’ve enter your credentials, you’ll see the following prompt, click Yes.

    If you do not see above message, you might have checked “Don’t show this again” box in the past. To resolve this, I’ll suggest you delete browser cache or try a different browser.

    If you need further help, please create a new thread in our forum, so we can assist you dedicatedly.

    Regards,

    Neha

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  5. Anonymous
    2018-05-30T13:29:21+00:00

    Neha, I'm not getting a prompt to remain signed in. After I enter my password, the screen goes directly to the Office 365 home page. Also, I'm in the same boat as Andrew. Thanks for any help you can provide.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments