How do I stay signed in?

Anonymous
2018-02-12T13:45:08+00:00

I sign into Office 365 on my browser (on my Mac). I used to be able to choose to stay signed in, but something happened and now I get automatically signed out every night.

And yes, one time I chose the "Don't show this message any more" option, but I did NOT turn off the option to stay signed in.... only the message that gave me the option. Now I cannot find any way/button to "Stay Signed In" any more. How do I change this back? I'm tired of signing back in every morning.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2018-07-10T17:49:47+00:00

    I do get the "keep me signed in" box and I do check it but every day it is signed out again.

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  2. Anonymous
    2018-11-06T20:42:24+00:00

    This obnoxious demand to sign in again and again, with a remain signed in check box that is not functional is a purely dumb idea.

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  3. Anonymous
    2018-10-11T17:45:01+00:00

    Hi Everyone,

    This is an old post. If you are getting the issue, I'll suggest you post a new thread in our forum for us to troubleshoot the issue.

    Regards,

    Neha

    You do not get the right to proclaim that something is an old post, especially not when the issue has not been resolved for literally THIS LONG. If it's an ongoing issue up to this point that now includes me at today's date and has not been solved yet, then yes we reserve the right to use this post to air our very vivid objections to this arrangement.

    Now that all 100% of your suggestions, Neha, has failed to help us in any capacity, it is now your job to turn around and head to Microsoft to tell them to solve this issue from their end because it is very clear that none of this has been resolved *at all* from our end. After all, it is your job as a Microsoft agent to resolve this in any way possible including holding Microsoft accountable.

    Now, please fix this log in issue that all of us are having and for heavens sake, stop suggesting the same suggestions expecting different results, alright?

    I agree with the user who posted the first reply here.  This is not an old issue.  I am still having trouble with it today.

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  4. Anonymous
    2018-06-02T09:47:51+00:00

    Hi Matt & Myles,

    For Office 365 tenants, there is a default session timeout in OWA of 6 hours, that is set for all tenants and admins can configure that or disable the session timeout if they desire. 

    For detail information, please see Session timeouts for Office 365 and Set-OrganizationConfig

    If you need further help, I’ll suggest you post a new thread in Outlook>Office 365 category for proper resolution.

    Regards,

    Neha

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  5. Anonymous
    2018-04-07T09:44:31+00:00

    Hi Jackie,

    “Keep me signed in”  checkbox has been replaced with a prompt that displays after the user successfully signs in. This prompt asks the user if they’d like to remain signed in. If a user responds “Yes” to this prompt, the service gives them a persistent refresh token. This is the same behavior that occurs when a user checks the “Keep me signed in” checkbox in older sign in page.

    Thanks,

    Neha

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