Cursor becomes smaller in Office apps.

Anonymous
2017-09-26T21:13:48+00:00

Split from this thread.

I have the same issue on a brand new Dell XPS.  What's interesting to me is that I only see the issue on hyperlinks within Office apps like Word and Outlook. Everywhere else the cursor behaves normally.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-02-12T02:52:11+00:00

    So glad I found this thread, I'm experiencing the same issue after a fresh install of Windows 10 Pro and Office 365. Tiny cursor syndrome appears in Word and Outlook (the applications I use the most) and only when hovering over hyperlinks or italicised text. Doesn't happen in Chrome or other applications.

    Strangely enough, before this fresh install, the tiny cursor syndrome didn't appear on the exact same hardware.

    Sorry you had to join us...  But welcome, nonetheless.

    What resolution, scaling, video card, mouse, etc., etc., etc. are you using?  I'm still trying to see the patterns as to when this issue appears and when it doesn't...

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  2. Anonymous
    2018-01-03T23:01:26+00:00

    My shrinking cursor issue has magically disappeared.  I wish I could say I fixed it but alas, all I have done is keep working. I'm sure my laptop has been through several reboots and different monitors since I posted my screenshots above.  Right now scaling is at 100% on my dual 1920x1200 monitors and all is fine.

    If the problem re-appears I'll let you know.

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  3. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2017-12-29T00:01:26+00:00

    Thanks for the follow-up. Count on that Microsoft won't respond until after the holidays, so we will probably have to wait a while for more information.

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  4. Anonymous
    2017-10-04T15:36:18+00:00

    Most, but not all, of my problem is when I am viewing emails in Outlook.  Thus, modifying Hyperlink and FollowedHyperlink in Word is not a solution.  And... any solution that affects one program is not going to help me.  Thank you for the effort though.

    Perhaps these photos will help you visualize my issue:

    Normal Cursor ---

    Tiny Cursor ---

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  5. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2017-09-27T09:33:30+00:00

    If you modify the Hyperlink and FollowedHyperlink character styles, does that improve the situation? These styles control the formatting of hyperlinks in Word.

    For example, in the Apply Styles pane (Ctrl+Shift+S), type in Hyperlink and click the Modify button. Change the font settings. Repeat the procedure with FollowedHyperlink.

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