"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-06-28T14:38:08+00:00

    Hi,

    Update: the problem re-appeared... ignore the rest of the message.

    I found that there were two "pending upload" on the Office Upload Center to OneDrive. They were for other files - one excel and one word. I've discarded those pending uploads.

    Also, I've forced a full restart of the computer.

    After this the problem of the question "file might have been changed by other user" disappeared from Excel.

    I've checked the event viewer to see when were the last reboots. The previous reboot was on 24 June. I could not find information on when specifically Office updates were installed. Maybe there was a missing reboot.

    The last Windows updates were installed on 13 June.

    Cheers,

      Miguel Anjo

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  2. Anonymous
    2017-06-28T12:14:39+00:00

    @Tim,

    I can't find the version you provided in the version and build numbers of update channel releases. Can you please provide us with a screenshot of your Office's Product Information under File > Account?

    Please also provide us with a screenshot of the prompt.

    I will also send you a private message to collect your tenant information. You can access it here.

    Regards,

    Sheen

    I've also sent you a reply via PM.

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  3. Anonymous
    2017-06-28T10:02:49+00:00

    I did not receive a PM from you, please send one so I can respond with the requested info

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  4. Anonymous
    2017-06-28T09:56:36+00:00

    Yes I confirm this is what is happening

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