"The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

Anonymous
2017-06-23T14:12:56+00:00

I've been using Excel 2016/Office 365 and just recently, I started getting this message: "The file 'name of file' may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy. Overwrite changes."

I'm the only one working in my file. It is stored on the OneDrive for Business, which is the company supported.

How do I keep this message from appearing?  Or WHY is this message appearing?  

I saw a similar post for Excel 2013, but no help was actually given.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2017-07-27T01:51:59+00:00

Hi All,

We've contacted the related team and would like to share the latest updates here:

For Consumer products (e.g. Home,Personal,University), the issue should has been fixed in Office version 8229.2103.

For Enterprise products (e.g. Business Premium, Enterprise), the issue will be fixed very soon in few days, the expected Office version number is 8201.2140.

Thanks,

Jim

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  1. Anonymous
    2017-07-13T17:33:01+00:00

    Found a fix - At least on my end!

    1. Right click the OneDrive logo in the notification bar.
    2. Click on Setting 
    3. Go to the Office Tab
    4. UNcheck the "Use Office 2016 to sync Office files that I Open" 

    This would cause the app to sync it vs the office program you're in. This will remove the ability to have other users work and share the document, but I don't ever use that feature. 

    It stopped that message from popping up when attempting to save an existing document.

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  2. Anonymous
    2017-07-13T15:22:39+00:00

    Contacted Microsoft OneDrive for Business support Team...

    This is a known issue and they are allegedly working on a fix...It's been an issue for us for two weeks. I sincerely hope the issue is resolved very soon or we will need to dump the Sharepoint sync feature for fear of our users over-writing data where collaboration is used. This should simply not happen...

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  3. Anonymous
    2017-07-13T13:32:26+00:00

    Most users in our tenant are experiencing this same issue. We are using OneDrive for Business sync client and Office 2016 Pro Plus with Office Sync enabled. Everything was working fine until a few weeks ago. Please advise. This is a major issue which must be resolved.  ![](https://learn-attachment.microsoft.com/api/attachments/685e50f6-0eaf-417c-9363-1f24da2ea843?platform=QnA)

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  4. Anonymous
    2017-07-13T06:25:22+00:00

    Installing the available patches will not help you. You can read this in this thread. Waiting for a Microsoft solution/update is the only real option.

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